Privacy Policy

This notice describes our privacy policy that is part of MERCATRADE Terms of Use.

By using, you are accepting the practices and terms described in this Privacy Policy and you are consenting to have your personal data transferred to and processed in the United States

1. Information collected and used by MERCATRADE

Registration Information

  • Definition

We receive and store personal and company information every time you complete and submit a registration form. You consent that registration information such as your company name and contact name will be published in your public profile. Information that is made public is indicated to you in the registration form.

  • Use

We use Registration Information to create your account, to access and manage your account every time you access the service. We may send you notifications regarding your account status, your mailbox activity, any alert that you have set-up, the response to your request, our services and our partner’s services.

Registration Information that is made public is used as an initial input in the setting of your company profile and the insertion of your company in our database.

Information you share with Users (‘Public information’)

  • Definition is about sharing information with other users of When you post a Listing, when you edit and post your company details, your tradeshow information, your virtual showroom or when you post a comment; we receive, store and publish that information. By agreeing to the Terms of Use, including this privacy policy, you consent to the publication of this information on

  • Use

The purpose of your Public Information is to be published on and to be made available to any internet users, consequently you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyrights) in such information. You can choose not to provide certain information, but then you might not be able to take advantages of many of our features.

We invite you to be cautious when deciding to include personal, commercial or proprietary information in the Public Information that you submit to us.

Information you share with MERCATRADE (emails communication)

  • Definition

We receive a confirmation when you open e-mail from if your computer support such capabilities. We also compare our customer list to lists from other companies, in an effort to avoid sending unnecessary messages to our members. We also store all email communications between you and us.

  • Use

We use and store all communications between you and us in order to improve our services and provide you with a high level of customer support. When you contact us, you agree that we will contact you back even if you have indicated that you do not wish to receive communication from us in your account settings.

Payment information (not only through but transferred to MERCATRADE by any means)

  • Definition

When you purchase any products or services offered by MERCATRADE, we may collect any information that is necessary for processing your transaction. For example, we may collect billing information, credit card information, tracking information as may be appropriate in relation with the payment method you choose.

  • Use

When you proceed to a purchase on, we will send your Payment Information to our merchant account providers and/or banks in order to process the transaction. Consequently, any credit card information that you provide through is directly submitted to a payment server of the credit card processing bank. For security reasons, we do not keep any electronic or physical copy of your credit card information. You will have to re-enter your credit card Information every time you proceed to a new purchase on

Automatic information:

  • Definition

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use ‘cookies’, and we obtain certain types of information when your web browser accesses

  • Use

We use ‘cookies ‘ on certain on our pages to help analyze our web page flow, website traffic, customize our services, measure the effectiveness of our pages and advertizing campaigns.

Cookies are also used cookies to help indentify you and maintain your signed-in status. Most cookies are ‘session cookies’ meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our services.

Information from other sources

  • Definition

When you are subscribing to services such as MERCATRADE Verified or Company Credit Report, we may receive information about your company from our credit verification provider.

  • Use

Such company information is only stored temporarily by us in order to be transferred to you. We do not use it this information for other purposes.

2. Sharing your information with Third parties

  • Affiliate and partnership

We work with other businesses through partnership or affiliate programs to provide you with products or services. We may share customer information related to the transactions involving our affiliated businesses or partner companies.

  • Transfer of ownership

If the ownership of all or substantially all of the MERCATRADE business, or individual business units owned by MERCATRADE were to change, your user information may be transferred to the new owner so the service can continue operations. In such transfer of information, your user information would remain subject to promises made in pre-existing Privacy Policy.

3. Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertizing. If you do not wish to receive emails from us or participate in our ad-customization programs, simply follow the directions provided in the email or update the settings on your account settings.

4. Disclosure of information

We release the information collected by us when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. This does not include selling, renting sharing or otherwise disclosing personally identifiable information from registered users for commercial purposes.

5. Account protection

Your password is the key to your account. Use unique numbers, letters, and special characters, and do not disclose your account password to anyone. If you do share your password or your information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify MERCATRADE and change your password.

6. Links may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statement s of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by MERCATRADE.

7. Third party advertising

Advertisements that appear on are sometimes delivered directly to users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as Javascript and other “web beacons” (also known as 1×1 gifs) to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. MERCATRADE does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stocked on

This Privacy Policy covers the use of cookies by MERCATRADE and does not cover the use of cookies or other tracking technologies by any of its advertisers.

8. Changing or removing information

Access and control over most contact and company information on is readily available through your account editing tools. You may modify or delete any of your information at any time by logging to your account. Removed information may persist in backup copies for a reasonable period of time but will not be generally available to other users. Upon your request we will close your account and remove your information from view.

9. Security

Your information is stored on our servers located in the United States.

We treat data as an asset that must be protected and use encryption (using secure socket layer (SSL)), passwords, physical security and other technologies to protect your information against unauthorized access and disclosure. However, there is no guarantee that such technology can eliminate all the risks of theft, loss or miss-use. MERCATRADE shall not be held liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure of any information that is provided to or collected by us.

Because email and instant messaging are not recognized as secure communications, we request that you do not send sensitive information to us or to other users by these means.

10. Revisions

We may amend this Privacy Policy at any time by posting the amendment terms on this site. All amended terms automatically take effect from the date they are published.